Shipping & Returns
Shipping
We ship within the United States. Orders are processed within 1–3 business days.
Standard shipping usually takes 3–7 business days depending on your location. You'll receive tracking details via email as soon as your order ships.
For made-to-order or specialty items, shipping may take longer — estimated timelines will be listed on the product page.
We ship from our Arizona workshop or domestic warehouses for faster delivery.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original packaging.
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You must request a return within 14 days of receiving your order.
To start a return, email us at hello@noahcraft.us with your order number and reason for return. We’ll guide you through the next steps.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If something arrives damaged or isn’t what you ordered, contact us within 48 hours of delivery at hello@noahcraft.us. Please include clear photos. We’ll take care of it right away.
Refunds
Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method. Refunds typically appear within 5–10 business days.